Community Counseling Center Services
Community Counseling Center provides 16 programs to meet the needs of
persons served. The programs are the backbone of the service delivery
system. While the programs are established to address a particular
purpose, all programs share common features.
One common feature of all programs is individualized treatment. Assessment
and treatment planning strives to address the specific unique needs of the
person served. The strengths, needs, aptitudes and preferences of each
client are the factors that guide the course of treatment. Treatment
outcomes are measured according to the goals set by the consumer.
A
second common feature is that each program provides services that are
multidisciplinary. Services are provided under the direction of a physician
and as many professional members of a treatment team that are required to
help a consumer address the goals for their treatment. Treatment teams meet
on a regular basis and monitor the consumer’s progress to recovery.
All
programs and services are provided according to the requirements of each
person served. Some consumers may require a high level of service in
restrictive environments such as hospitals or residential treatment
programs. Normally, as a person progresses in treatment, less intensive
programs become necessary. By offering a wider range of programs,
over a wider continuum of care, Community Counseling Center is better able to
meet the needs of the consumers more successfully than other organizations. The
Center has the capacity to meet the consumers' unique treatment requirements,
regardless of the severity of the problems or symptoms.
- Emergency/Crisis Walk-in Center. Anyone in
need of emergency/crisis mental health services may receive same day
help by coming to any of our 5 county offices. Persons in need are
immediately assessed by a qualified professional and an appropriate
disposition is established to resolve the immediate problem. Referral
and assistance in securing further help is also provided. The
Emergency/Crisis Walk-In Center programs are operated during regular
business hours 8 a.m. to 4:30 p.m., Monday through Friday.
- Emergency/Crisis Services. After regular
business hours and on weekend and holidays are offered by calling any of
our offices where consumers will be directed to call a toll free number
for access to emergency services. All calls are screened by a qualified
mental health professional and appropriate referral is arranged. If the
crisis is such that immediate face to face contact with a professional
is necessary, the crisis line counselor may then dispatch one of our
on-call mobile response counselors.
- Emergency/Crisis Mobile Response Team.
Persons who experience acute mental health emergencies, who are unable
to appear at any of our regional offices during regular business hours
or who are in need of services during evenings, weekends or holidays can
receive the help they need in the community. Often these events occur in
hospitals, emergency rooms, schools, etc.
Crisis counselors
are on-call and available 24 hours a day, 365 days a year.
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In order to stabilize
acute mental health problems, a period of brief hospitalization may be
required. In-patient hospital services are provided through arrangements the
Center has in place with a local hospital and acute care state hospitals.
- A fourteen bed adult inpatient unit at
Southeast Missouri Hospital in Cape Girardeau is available for voluntary
admissions. The unit is staffed with a regular hospital staff
psychiatrist and the Center’s psychiatrists who back up the unit and
provide coverage on weekends and holidays.
- The resources for involuntary admission of
adults and youth are available through the Center’s cooperative
agreements with the Department of Mental Health and its designated
facilities.
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Adult consumers discharged from
hospitals or following an event which may require a period of stabilization
before returning to full independent living may use the housing and support
services of our Group Home. The Louis Masterman Center of Community
Counseling Center is a 18 bed psychiatric group home providing 24 hour
housing and supportive care. Any consumer in need of this service and who
meets eligibility requirements can be admitted.
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Staff psychiatrists provide
assessment, treatment and consultation. Physicians direct all aspects of
service and chair multi disciplinary team meetings. Community Counseling
Center has psychiatric services available in all county offices.
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Community Counseling Center provides
full time and contracted licensed mental health professionals to provide
individual, group, marital and family counseling. During regular working
hours outpatient clinical services are available in each of the regional
offices. Services include assessment, treatment planning, therapy and
education. The program accepts Medicaid, Medicare, insurance and self pay.
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Community Counseling Center provides
intensive face to face casework for persons with severe and persistent
mental illness through the Community Psychiatric Rehabilitation Center. This
program provides assessment, treatment planning and case management services
to enable persons to remain in the community by ensuring clients receive
proper medical and psychiatric care, suitable housing, budgeting of personal
resources and other similar activities of daily living.
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Adult Targeted Case Management is a
service intended for persons with severe and chronic mental illness.
Assessment, treatment planning and the acquisition and coordination of
necessary medical and social services are provided by professional case
managers.
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CTCM is a program for youth and
adolescents who have severe emotional disturbance. Professional case
managers are responsible to arrange, collaborate and monitor all aspects of
mental health service for children and their families. Acquisition and
coordination of resources include all Center services that are necessary for
assessment and treatment and all external resources or services of schools
or other community agencies that can enable a child or adolescent to remain
in the community.
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Children’s CPRC is a service for
children with severe and persistent mental illness that provides assessment,
treatment planning, and direct interaction for children and adolescents. The
purpose is to provide services to allow children and adolescents to remain
in the community without unnecessary hospitalizations.
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Psychosocial Rehabilitation/Clubhouse
Programs serve persons with severe and persistent mental illness. The
primary goal of these programs is to provide a wide range of services to
foster the full recovery of our clients and full integration within the
community. A major aspect of recovery is employment and engagement within
the community. Psychosocial/Clubhouse programs operate a minimum of 6 hours
daily. Clients take active roles in planning and day to day activities.
Services include:
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 Assessment |
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Treatment Planning |
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Pre-Employment Training |
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Group Education |
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Employment |
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Nutrition Education |
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Health Education |
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Wellness Education |
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Transportation |
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Self Support and Advocacy |
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Clubhouses are provided for Psychosocial Rehabilitation in
all counties except Madison County. A new facility is being planned for
Madison County and expected to open in 2008.
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IIS is a program of Missouri Children’s
Division intended to provide in home treatment and education to families and
children in order to maintain and support children in their homes. Families
who are at immediate risk of having children placed in foster care or other
institutions are eligible to receive IIS services.
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Supportive Community Living is a
program extended to clients with persistent and severe mental illness by the
Department of Mental Health and the Center to provide funds to help support
clients in institutional and community settings.
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An intensive level service of children
and adolescents designed to evaluate, stabilize and resolve symptoms of
mental illness and/or crisis in the family. The program, while similar in
design to other children’s services, is intensive and involves more frequent
face to face contacts with children and their families.
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A consumer operated telephone
reassurance line that operates seven days a week from 4 p.m. – 10 p.m. Persons
with mental illness, who just need someone to listen, may call the line at the
following numbers:
Local: 1-573-651-3642
Toll Free: 1-877-626-0638
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In order to help persons with mental
illness access services, case management staff provide transportation to
those in need. Transportation is offered in conjunction with the requirement
of treatment.
In addition to personal transportation
available through case management the Center operates 7 vans throughout the
region for use within the Clubhouse programs.
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Medication is provided for those who
lack the means to pay.
No one is refused service due to their
inability to pay. A person lacking the means to cover the full cost of care
may apply for special consideration.
Anyone wishing to gain clarification or
further information about any of our programs may call or write any of our
offices.
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